Discord Information Breach Exposes Customers’ Private Data and Paperwork

Discord has disclosed a knowledge breach that compromised the non-public data and identification paperwork of a restricted variety of customers. The incident was traced again to a safety breach at Zendesk, a third-party firm offering buyer help providers for the platform.

In a statement printed on October 3, 2025, Discord reported that an unauthorized actor gained entry to its buyer help ticket system, the place confidential consumer knowledge was saved. In response to HackRead, the corporate clarified that its foremost infrastructure remained safe and that the attackers’ main motive seemed to be monetary extortion.

What Data Was Affected

The breach impacted customers who had beforehand interacted with Discord’s Assist or Belief & Security groups. The uncovered knowledge consists of:

• Full names, usernames, and e mail addresses

• Messages exchanged with help brokers

• Restricted billing data, reminiscent of cost strategies and the final 4 digits of cost playing cards

• Identification paperwork like driver’s licenses and passports used for age verification

The inclusion of official ID paperwork among the many stolen recordsdata will increase the potential danger of id theft. Discord has not disclosed what number of customers had been affected however confirmed that each one impacted people have been notified through e mail from noreply@discord.com.

There is no such thing as a data but on who was chargeable for the assault or how lengthy the unauthorized entry lasted. Upon discovering the breach, Discord instantly revoked Zendesk’s entry to inner programs, launched a forensic investigation with cybersecurity specialists, and alerted related knowledge safety authorities. The corporate confused that passwords, non-public messages, and full bank card particulars weren’t compromised however suggested customers to remain alert for phishing or suspicious communications.

Hacker Group Claims Duty

Though Discord has not formally recognized the perpetrators, a hacker coalition calling itself Scattered LAPSUS$ Hunters has taken credit score for the assault. The group, reportedly a merger of members from Scattered Spider, Lapsus$, and ShinyHunters, shared screenshots on Telegram allegedly exhibiting entry to Discord’s inner administrative and knowledge privateness panels.

Of their posts, the hackers mocked Discord’s safety measures, together with its use of Okta and Kolide for entry administration. In addition they claimed to own further undisclosed data and threatened to launch it on their “Information Leak Web site” (DLS), a platform used for publishing or promoting stolen knowledge.

Discord reminded customers to be cautious of potential scams exploiting the breach and reiterated that the corporate won’t contact anybody by telephone concerning this problem.

Filed in Cellphones >Computers >Gaming. Learn extra about Discord and Privacy.