A brand new Microsoft bug is stopping sure Outlook customers from accessing encrypted emails

A brand new over-the-air (OTA) software program patch from Microsoft, construct 19426.20218 of the Outlook (Basic) Home windows consumer, has inadvertently launched a novel bug into the enduring e mail program: upon updating, customers are reporting the shortcoming to open ‘encrypt solely’ emails by means of common means (via TechRadar)

Upon updating to this bugged construct of Outlook (Basic), trying to open an ‘encrypt solely’ e mail might end in an error message showing on-screen. Relatively than enterprise as ordinary, textual content will seem throughout the app’s Studying Ache part that reads: “This message with restricted permission can’t be considered within the studying pane till you confirm your credentials. Open the merchandise to learn its contents and confirm your credentials.” Opening the email then ends in a null “message_v2.rpmsg” attachment file showing, which may’t be learn in-line.

Over on the official Microsoft support website, the corporate acknowledges traditional Outlook’s newly-broken habits, with the standing part of the web page writing: “The Outlook Staff is investigating this situation for a repair. We’ll replace this matter once we know extra.”

Three workaround strategies can be found

You may must depend on these stopgap options till Microsoft points one other Outlook patch

When you’re an lively Outlook (Basic) person on Windows 10 or 11, and if the damaged OTA code has already crushed you to the replace punch, there are three fundamental interim options out there at your disposal. Firstly, Microsoft itself has revealed the next steps as a short lived repair:

1. Navigate to the Choices tab inside the primary ribbon menu on the prime of the display screen, after which choose the Encrypt choice.
2. Subsequent, faucet or click on on Do Not Ahead.

If this does not do the trick, Microsoft additionally gives a secondary workaround, which includes reverting to an older model of traditional Outlook from earlier than the problem arose in construct 19426.20218. To roll again your software program, observe these steps:

1. Save all of your work after which shut all operating 365 Copilot / Workplace 365 functions.
2. From right here, open an elevated Command Immediate (the Command Immediate in its elevated kind is accessible through Home windows Search > Command Immediate (Admin) or by right-clicking on the Home windows brand button and choosing Terminal (admin).
3. Subsequent, run the next command throughout the Command Immediate interface:

"%programfilespercentCommon FilesMicrosoft SharedClickToRunofficec2rclient.exe" /replace person updatetoversion=16.0.19426.20186 Lastly, as a ultimate resort, you may think about switching to a different Home windows 11 e mail consumer for viewing incoming ‘encrypt solely’ emails — a minimum of till an official patch is pushed out to Outlook (Basic). Choices embrace the primary Outlook.com web site, the brand new web-based Outlook app for Home windows, in addition to third-party choices like Wino Mail, Mozilla Thunderbird, and Spark Mail.